Before contacting us

Please check the list of frequently asked questions before contacting us.

Q

Inventory, Lead Times

A

We do not sell direct to the public, therefore we are unable to answer inquiries regarding inventory and lead times. Please check with your dealer.
For distributors, please visit our partner store “MID Core Shop” at the following website.

https://www.mid-wheels.com/shop/display/
Q

Product Defects

A

As we do not sell products directly, we are unable to respond to comments or requests online.
We appreciate your understanding.
We apologize for the inconvenience, but please check with the nearest authorized agent where you purchased the product.

Q

Wheel Maintenance and Repair

A

We do not offer maintenance, repair, paint information for our products. All finishes are original and cannot match generic finishes sold at stores. Thank you for your understanding.

Q

Wheel Purchase

A

We do not sell direct to the public, therefore we are unable to answer inquiries regarding inventory and lead times. Please check with your dealer.
For distributors, please visit our partner store “MID Core Shop” at the following website.

https://www.mid-wheels.com/shop/display/
Q

Wheel Maintenance

A

Please refer to the MID WHEELS Aluminum Wheel User Manual

https://www.mid-wheels.com/assets/pdf/wheel_manual_2023.pdf
Q

Wheel Parts including Lock Nuts

A

Should you lose your lock key, please consult with your nearest authorized agent.
Due to security reasons, we are unable to respond directly to such inquiries. Thank you for your understanding.

Q

Wheel Cleansing

A

Please refer to the MID WHEELS Aluminum Wheel User Manual

https://www.mid-wheels.com/assets/pdf/wheel_manual_2023.pdf

If you have any other questions,
please feel free to contact us.

CONTACT

Inquiry about our products

Hours: 9:00-18:00 (except Sundays and holidays)

052-398-3406